How It Works
Start a return to see how your customers will experience Loop
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Exchanges
Transform your returns from a cost center into a profit center
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Logistics
Get inventory back faster, save on shipping, and impress your customers
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Automation
Give your team back their time — without giving up control
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Intelligence
Get the insights you need to level up your brand
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Life at Loop is
Why We Exist
We believe in a world where we're all more mindful about how we consume. A world where we truly love every product we own, and where our favorite brands share our values. We’re building lasting connections between humans and brands, and we hope you’ll join us.
What we value
Humanity
The world anticipates workers, but we show up as humans. We check in on the wellbeing of others and take care of ourselves, so we can all show up to Loop as our best selves.
Clarity
We’re kindest when we’re transparent and honest with others to help them succeed. We ask clarifying questions and seek to understand instead of being understood.
Results
We don’t wait. We each take personal responsibility to drive action. We move quickly, but we don’t hurry. We pursue constant improvement — so when we know better, we do better.
Accountability
We hold ourselves accountable to our own results and behaviors. We push to make decisions, and then move on them when they’re made. We finish what we start.
Success
We exist to make our merchants more successful, and we’re obsessed with that challenge. We impact real problems and prove real value by being experts in our industry.
Where we work
Work from wherever you love. Most of our team members are remote (and all of them are awesome).
Pick Your Team
Engineering
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
Product
The Product Team at Loop thinks big, while delivering immediate and iterative value to our brand and their shoppers. The team balances agility and predictability, while consistently delivering results. The Product Team is built on the principles of customer obsession and intimacy, to bring best value to our customers.
People
The People Team is building a humane work experience that prioritizes empathy, connection and wellbeing through every milestone in the employee experience. The team’s goal is to provide a special place in everyone’s career, define an industry, and encourage everyone to become a better person while doing it.
Great people deserve great benefits
You’re not a machine, you’re a human — and you can only do your best work when you feel your best. That’s why every Loop employee gets support in three key areas of wellness.
HEALTH
Physical Wellness
We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits – medical, dental, and vision insurance – and Loop helps with the premiums.
HAPPINESS
Emotional Wellness
Love your work, but life comes first. Enjoy flexible paid time off, paid parental leave, and a therapy practice that's right for you with our wellness benefits. Because that’s how it should be.
SECURITY
Financial Wellness
Competitive pay is just the start. Save for your future with our 401k program, and take advantage of our remote internet/phone and home workstation benefits to stay connected.
Change the future, starting with yours
View open positions
Loop offers equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Sales
Account Manager, Mid-Market
Remote
Data
Director of Data
Remote
Finance
Director of FP&A
Remote
Merchant Success
Merchant Success Manager, Enterprise
Remote